COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us, such as when you use our websites, send us a check, call us on the phone, create an online account, sign up to receive our emails or newsletter, request information, participate in a contest, promotion ,or survey, communicate with us via third party social media sites, request customer support, apply for a job, or otherwise communicate with us.
The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, payment card information, product preferences, demographic information, your feedback about our products or website, photos, and any other information you choose to provide.
Information We Collect Automatically
We automatically collect certain information about you when you access or use our websites or transact business with us, including: ● Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address, and the page through which you accessed our websites. ● Location Information: We may collect information about the location of your device each time you use our websites or when you otherwise consent to the collection of this information. ● Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details, and the date and location of the purchase or return. ● Information Collected by Cookies and Other Tracking Technologies: We may use
cookies and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked, and for other internal business purposes. For more information about cookies and how to disable them, please see Cookies.
Information We Collect from Other Sources
We may also obtain information about you from other sources such as the U.S. Postal Service and social media sites.
USE OF INFORMATION
We may use information about you for various purposes, including to: ● Facilitate and improve your online shopping experience; ● Provide the products and services you request, process transactions, and send you related information, including confirmations and receipts; ● Respond to your comments, questions, and requests and provide customer service; ● Communicate with you about products, services, offers, promotions, and events and provide news and information we think will be of interest to you (for information about how to manage these communications, please see Your Choices. ● Send you technical notices, updates, security alerts, and support and administrative messages; ● Personalize your online experience and provide advertisements, content, or features that match your profile and interests; ● Monitor and analyze trends, usage, and activities; ● Process and deliver contest and promotion entries and rewards; ● Link or combine with information we get from others to help understand your needs and provide you with better service; and ● Carry out any other purpose for which the information was collected.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
SHARING OF INFORMATION
We may share information about you as follows:
● With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf; ● With our business partners and other third parties for purposes of sending their own direct mail, unless you opt out of this type of sharing by logging into your online account and changing your preferences or by contacting us. ● In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation; ● If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or any third party; ● In connection with, or during negotiations of, any merger, sale of company assets, financing, or transfer of all or a portion of our business to another company; and ● With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
ADVERTISING and ANALYTICS
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
We do not knowingly collect any personal information from children under the age of 13. We do not sell products for purchase by children and any children’s products we sell are for purchase by adults only. If we become aware that an individual is under the age of 13 and has submitted any information to us for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
Online Account Information
You may update, correct, or delete your online account information at any time by logging into your account and navigating to the “My Account” page, or by contacting us. You can also contact us if you wish to deactivate your online account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
You can opt out of receiving promotional communications from us at any time by unsubscribing from newsletters and emails, or contacting us.
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with our websites.